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Shop the latest imitation, artificial & fashion jewellery online
At Marjani by Mona, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 5-day return and exchange window from the date of delivery.
Items must be unused, unworn, and in their original condition with all original tags and packaging intact.
Refunds will be processed within 15 business days of requesting the return.
Online Payments → refunded to the original payment method.
Cash on Delivery (COD) Payments → refunded as store credit.
Please follow these simple steps:
Keep all items (including the invoice) in a secure package and address it to:
Marjani by Mona
[Insert Full Address Here]
WhatsApp: [+91 XXXXXXXXXX]
Email: info@marjanibymona.com
Ensure all items are:
Unworn and in their original packaging
Bearing original tags
Undamaged (if damaged in transit, please keep the tags attached for processing)
⚠️ Items that are altered, used, or returned without original tags/packaging may not be accepted and will be sent back to the customer.
Place a return request via our Returns Portal:
👉 [Insert Return Request Link here]
Email us at care@marjanibymona.com with product images (with packaging and tags) to schedule a return pickup.
Once approved, your package will be picked up by our courier partner within 3–5 business days, free of charge.
After pickup and quality check, the refund will be processed within 15 business days:
Online Refund (for prepaid orders)
Store Credit (for COD orders)
You may exchange an item purchased on www.marjanibymona.com for the same or another product.
All exchanges are subject to stock availability at the time of request.
Orders can be cancelled within 24 hours of placing the order by emailing care@marjanibymona.com with your order number.
Please note: We do not currently accept return or exchange requests for international orders.
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